Privacy Policy

Last Updated: 2/03/2025

Ganu Gii Creations is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.ganugiicreations.com.au, make a purchase, or interact with us.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

a. Personal Information (Provided by You)

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party providers)
Order history and preferences

b. Automatically Collected Information

When you visit our website, we may automatically collect:
Your IP address
Browser type and device information
Pages visited and time spent on our site
Cookies and tracking data (see Section 6)

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide customer support
Improve our website and services
Send order updates and promotional emails (with your consent)
Detect and prevent fraud

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties in the following cases:

Payment Processors - To securely process transactions. PayPal, Stripe, Afterpay
Shipping Providers - To deliver your orders.
Legal Requirements - If required by law or to protect our business.

4. How We Protect Your Information

We take data security seriously and use:

Secure payment gateways (we do not store credit card details).
SSL encryption to protect your data.
Restricted access to personal information within our team.

While we take reasonable steps to protect your data, no online system is 100% secure. Please keep your login credentials confidential.

5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing emails (use the 'unsubscribe' link in emails). Request a copy of the data we store about you.

To make a request, contact us at www.ganugiicreations.com.au.

6. Cookies & Tracking Technologies

We use cookies to improve your experience, such as:

Remembering your shopping cart

Analyzing website traffic

Providing personalized content

You can manage or disable cookies in your browser settings, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media or payment providers). We are not responsible for their privacy practices, so please review their policies before sharing personal information.

8. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our website implies acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, contact us at:

Email: ganugiicreations@outlook.com.au

Address: Parcel Locker 1031345142
Shop 222 1 Main Street
SPRINGFIELD CENTRAL QLD 4300

Thank you for trusting Ganu Gii Creations. All Heart, Stronger Together.